Documents and evidence

A document is linked to the matters, people, filings and request slots it is evidence for. Each upload is a new version, and versions are never changed or deleted by the application: a correction supersedes, it does not overwrite.

Document requests use templates with slots, so a client sees exactly what is needed and in what form. Reminders follow a schedule until the request is complete, and what arrives is validated by staff before it is accepted.

Every upload goes through a processing pipeline: it is hashed, scanned for malware and content-checked before anyone opens it. A file that fails is quarantined, and an exposure can be raised as a privacy incident.

Nobody downloads a document from a permanent address. Viewing, downloading and printing go through signed, time-bound links minted after a permission check, and every mint and download is recorded in the audit log. A print token works once.

Share links have their own public page and are checked again on every visit: a document that is quarantined, superseded or made attorney-only stops being shared.

A translation request becomes a work item for a translator with the right language. Audio and video are kept with their renditions, and documents can carry annotations.

Signature stages exist in the workflow today. The bridge to an e-signature provider is not available yet.