Packages
Three ways to start, all on the same platform. Pricing is quoted for each firm after a walkthrough, so there are no prices on this page.
§ 1Packages
Front Office, Case Operations, Full Office.
Each package lists what it includes, with a status on every line. Anything not available yet is marked.
Package 1
Front Office
Phone answering, routing, bilingual reception, intake, scheduling, existing-client triage and message handling.
Reception workspace
Versioned call routing
Prospect intake
Signed website-form intake
Conflict checks
Appointments and availability
Notifications and escalation chains
Package 2
Case Operations
Document collection, workflow coordination, client follow-up, task queues and standardized legal-support work under firm rules and attorney supervision.
Workflow engine and immigration packs
Work queues and service levels
Documents and evidence
Translation requests
Deadlines verified by an attorney
Client portal
Playbooks, procedures and training
Attorney exception queue
Package 3
Full Office
Front Office and Case Operations together, with QA, the supervisor console, reporting and technology administration.
Everything in Front Office and Case Operations, plus:
Quality review and rework
Supervisor console
Owner dashboard and reporting
Attorney app on phones
Retention, legal holds and exports
Subscription and usage ledger
§ 2Pricing
What pricing is based on.
A monthly platform and operations fee plus usage, quoted for your firm after a walkthrough. Usage is measured in the product’s own usage ledger, which the firm owner can see.
- Call minutes and messages
- Active matters and document volume
- Seats for your own staff
- After-hours and language coverage
No share of your fees
LegalBook does not take a percentage of your legal fees. It charges for the platform and the operations work, never for the outcome of a matter.
§ 3Questions
Questions firms ask.
- Do I need to change my phone number?
- No. The default is that your current carrier forwards calls to LegalBook, and callers keep dialling the number they know. Porting is optional. Live phone service is in early access until the carrier connection is certified.
- Do I have to replace Clio or my practice-management system?
- No. Your practice-management system stays where the official matter lives, and LegalBook links to it. The Clio Manage connection is built and is not available yet: it waits for certification with Clio.
- Who supervises the legal work?
- Your attorneys. LegalBook is not a law firm and gives no legal advice. Conflict decisions, intake acceptance, deadline verification, filing approval and closing a matter are attorney actions in the product, and the work your staff may do is set by your firm’s delegation rules.
- Can we start with one package?
- Yes. All three packages run on the same platform and the same records, so a firm can start with Front Office and add Case Operations later without moving anything.
Get a quote for your firm.
Book a walkthrough. We will look at how your calls, intake and case work run today, and quote the package that fits.
LegalBook is not a law firm. It gives no legal advice and forms no attorney-client relationship. Your attorneys supervise all legal work.